
AI is most useful when it becomes a real product function rather than a disconnected demo. The work starts with the user action the feature needs to support, the data it can access and the limits that keep behavior and cost under control.
AI as a product function
Assistants, retrieval and agents should be designed around a real workflow inside the product rather than added as a generic chat box.
Not every feature needs AI
If a normal rule, search or form solves the problem more reliably, that is usually the better solution.
Models and technologies
The model and provider are selected for the use case. The architecture should make it possible to change providers or models without rebuilding the whole product.
Data access and control
Access rules, tenant boundaries, cost controls and safe tool usage must be part of the feature design from the beginning.
Define the use case
Define data and access
Implement and evaluate
Put the feature into production
What can be added
- AI assistants
- Search across data and content
- Content processing
- AI agents and automation
- AI functions on top of existing business data


Can AI be added to an application that already exists?
Do I need to know which AI model I want to use?
Can the AI use our own data?
What happens if the AI gives a wrong answer?
How much does using AI cost after development?
Does every AI feature have to use the same model?
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